09bat Privacy Policy – Your Data, Our Responsibility

09bat As Bangladesh's most trusted online betting platform, we place the highest importance on your privacy. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This policy applies to all individuals who use the 09batwebsite, mobile application, or any related services. This policy applies to you whether you register, browse, or use our platform in any capacity.

We believe privacy is a fundamental right. 09bat's entire team operates on this principle. Your data is used solely to provide you with a better experience – nothing more.

09bat The following types of information may be collected:

We collect only the information genuinely necessary to provide our services. Collecting excessive data goes against our policy.

09bat Your data is collected through the following methods:

• Directly Provided Information: Information you provide through registration forms, the verification process, support chat, or email
• Automatically Collected Information: Technical information automatically logged during your use of the platform
• Cookies and tracking: Cookies used to enhance your browsing experience
• Transaction information: Payment processor data received during deposits and withdrawals
• Verification Services: Approved third-party services for age and identity verification

09bat Your information is used for the following purposes:

We never use your information beyond the purposes stated above. Should we need to use it for any new purpose, you will be notified in advance.

09bat never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:

• Payment Processors: Necessary information is shared with bKash and Nagad to process transactions. All payment partners operate under their own strict privacy policies.
• Identity verification services: Limited data is shared with authorised service providers solely for age and identity verification purposes.
• Legal Authorities: We may be required to share relevant information in order to comply with court orders or government directives.
• Technology service providers: Trusted technology partners for cloud storage and server management — all operating under strict confidentiality agreements.

09bat The platform uses cookies and similar technologies. Below is an overview of the different types of cookies used and their purposes:

• Essential Cookies: These cookies are essential for the platform to function correctly – they maintain login sessions and ensure security. They cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings, such as language and display options. They can be disabled, though some features may become unavailable.
• Analytics Cookies: Used to analyze how the platform is being used. This data is processed without any personally identifiable information.

You can manage cookies through your browser settings. However, disabling all cookies may affect certain features of the platform.

09bat Your data is never retained longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration the account remains active, and for 5 years after closure (due to legal obligations)
• Transaction records: 7 years (in accordance with financial regulatory requirements)
• Customer support conversations: 2 Years
• Login logs and security information: 1 Year
• Analytics Data: 6 months (in anonymised form)
• Marketing Consent Records: Up to the date of consent withdrawal + 3 years

Once the retention period expires, your information is securely and permanently deleted or anonymised.

You have several important rights regarding your personal data:

To exercise any of these rights, email us at support@09bat.click or reach out via live chat. Requests are typically responded to within 30 days.

09bat We apply industry-leading security standards to protect your data:

• 256-bit SSL/TLS Encryption: Bank-grade encryption is applied to all data transmissions
• Data Center Security: Server facilities secured by both physical and digital safeguards
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account
• Regular security audits: Regular security audits conducted by independent third parties
• Firewall & Intrusion Detection: Real-time threat monitoring and prevention
• Staff training: All staff undergo regular training on data protection
• Minimum Access Policy: Only those who need access to specific data are permitted to view it

09bat We take the privacy of children and minors extremely seriously. Our platform is intended solely for users aged 18 and above.

We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor has registered on our platform, we will immediately:

• Close that account
• All collected data will be permanently deleted
• Initiate any necessary refund process

Notice for Parents – If your child has accidentally registered on this platform, please contact us immediately at support@09bat.click.

09bat This privacy policy may be updated in response to changes in technology, law, or business practices. In the event of any changes, we will:

• We will send a notice to your registered email at least 14 days before any changes take effect
• A visible notice will be displayed on the platform
• Re-consent may be required for significant changes
• Previous versions will remain accessible for reference

Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.

For any privacy-related questions or concerns 09batContact us at:

• Email: support@09bat.click (please include "Privacy" in the subject line for privacy-related emails)
• Live Chat: Available on the platform 24/7
• Response Time: 48 hours for standard requests, 24 hours for urgent matters

If you are not satisfied with the resolution after contacting us, you have the right to lodge a complaint with the applicable data protection authority.